jetbuzz365 Privacy Policy
Your personal information is completely safe with us. This policy clearly explains how your information is collected, used, and protected.
1. Introduction
jetbuzz365 ("we", "us", or "the platform") operates a safe and reliable online gaming service for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy ("policy") describes what information we collect when you use the jetbuzz365 website, mobile platform, or related services, how that information is used, and what steps we take to protect it.
Please read this policy carefully. By registering an account on jetbuzz365 or by continuing to use our services, you will be considered to have consented to the terms of this privacy policy. If you do not agree with any term in this policy, please refrain from using our platform.
This policy may change from time to time. For any significant changes, we will notify you through the platform. The date of the most recent change is noted at the top of this page.
2. What Information We Collect
A Registration and Identity Information
When you create an account on jetbuzz365, we collect the following information:
- Full name and date of birth (for age verification)
- Email address and mobile number
- National ID card or passport number (for identity verification)
- Current address
- Login credentials (stored in encrypted form)
B Financial and Transaction Information
jetbuzz365 handles financial transactions through bKash, Nagad, and Rocket. The following related information is stored:
- Mobile banking account numbers (bKash, Nagad, Rocket)
- Deposit and withdrawal amounts and dates
- Transaction reference numbers
- Deposit and withdrawal history
Important: We never collect or store your full mobile banking PIN or password. All financial information is protected through SSL encryption.
C Usage and Technical Information
We automatically collect the following technical information:
- IP address and device information (device model, operating system)
- Browser type and language settings
- Cookie and session data
- Time spent on the platform and information about pages visited
- Game play history and betting patterns
3. How We Use Information
Account Management and Service Delivery
Collected information is primarily used to manage your account, verify logins, and deliver gaming services without interruption. jetbuzz365 ensures that every user can securely access their own account.
Financial Transaction Processing
Relevant financial information is used to complete deposit and withdrawal processes through bKash, Nagad, and Rocket. This information is necessary to ensure a minimum deposit of ৳200 and a minimum withdrawal of ৳1,000.
Identity Verification and Age Confirmation
jetbuzz365 strictly ensures that only persons aged 21 or above may use the platform. Identity information is used for age verification and to prevent fraudulent activity.
Customer Support
Relevant account information is used to help our 24/7 live chat support team resolve your issues. We are committed to ensuring support is available in Bengali.
Responsible Gaming Management
Information is used to review gaming patterns, identify potentially problematic behaviour, and enforce responsible gaming limits. This is an important step for user protection.
Platform Development and Analysis
We use technical information to improve platform performance, fix technical errors, and further enhance the user experience.
4. Information Sharing and Disclosure
We Do Not Sell Your Information
jetbuzz365 never sells, rents, or commercially discloses your personal information to third parties. Protecting your privacy is our ethical responsibility.
Limited Third-Party Partners
Information may be shared in the following situations as required for service operations:
- Payment processors: Minimum information required for verifying bKash, Nagad, and Rocket transactions
- Game providers: Providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe may receive a limited portion of gameplay data
- Technology infrastructure: Providers of secure hosting and server services
- Fraud prevention services: Organisations that detect fraudulent activity
All third-party partners are required to comply with strict data protection standards consistent with this privacy policy.
Legal Obligations
We may be legally required to disclose necessary information under applicable laws in Bangladesh, court orders, or valid requests from regulatory bodies. Any such disclosure will always be limited to the minimum amount of information required.
5. Cookies and Tracking Technologies
What Cookies Are and Why They Are Used
Cookies are small text files stored on your device. jetbuzz365 uses cookies for the following purposes:
- Essential cookies: Maintaining login status, ensuring session security, and keeping core platform functionality active
- Functional cookies: Remembering your preferences, language settings, and account customisations
- Analytics cookies: Collecting platform usage statistics to improve services (in anonymous form)
- Security cookies: Preventing fraudulent access and the creation of multiple accounts
You can disable cookies from your browser settings. Please note, however, that disabling essential cookies may cause some platform features to not work properly.
6. Data Security Measures
SSL Encryption
jetbuzz365 uses industry-standard SSL (Secure Socket Layer) encryption for all data transmission. This ensures that your personal and financial information remains fully protected during communication and cannot be read by third parties.
Secure Data Storage
Your password is never stored directly — strong hashing algorithms are always used. Financial information is stored in encrypted databases and can only be accessed by authorised staff.
Regular Security Reviews
Our technology team conducts regular security tests and quickly identifies and resolves any potential vulnerabilities. We always follow modern cybersecurity standards.
Access Controls
Only authorised staff can access your information, and only to the extent necessary for service delivery. All information access is logged and reviewed regularly.
7. Data Retention Period
jetbuzz365 retains your information only for as long as it is necessary or legally required:
- Active account information: For the full duration the account remains active
- Financial transaction records: A minimum of five years as required by legal obligations
- Customer support communications: Two years from the date of last contact
- Closed account data: For the period necessary to meet legal requirements after the account is closed
- Cookie data: From the end of the session up to a maximum of one year, depending on the type of cookie
Once the designated retention period ends, we securely delete or permanently anonymise your information.
8. Your Rights and Choices
As a jetbuzz365 user, you have the following rights:
Right to Access Information
You may request a copy of the information jetbuzz365 holds about you at any time. We will fulfil this request within a reasonable time.
Right to Correct Information
If any information in your account is incorrect or incomplete, you may request that it be corrected. Please contact our support team for this.
Request to Delete Information
In certain circumstances you may request that your information be deleted. However, some information may need to be retained due to legal obligations.
Objection to Processing
You may object to the processing of your information for specific purposes. We will consider your request and take appropriate action.
To exercise any of the rights above, please contact our support team via live chat or write to us by email at: [email protected]. We will act promptly after verifying your identity.
9. Protection of Minors
jetbuzz365 is intended only for persons aged 21 or above. We do not intentionally collect personal information from any minor (person under the age of 21).
We take age verification steps at the time of account registration. If we are informed that a minor's information has been collected in any way, we will immediately close that account and delete the related information.
If you believe that a minor has knowingly or unknowingly created an account on our platform, please inform us immediately. You can find more information on this on the Responsible Gaming page.
10. Policy Changes
jetbuzz365 reserves the right to revise and update this privacy policy from time to time. For any significant changes:
- A clear notice will be displayed on the platform
- Registered users will be notified of the changes by email
- The "Last Updated" date at the top of this page will be changed
Continuing to use the platform after a change means you have accepted the updated policy. We always recommend that you visit this page regularly.
11. Contact Us
Privacy Requests
If you have any questions about this privacy policy, would like to request access to or correction of information, or have concerns about a privacy breach, please contact us in the following ways:
24/7 support in Bengali — use the live chat option on the platform
[email protected]
For more details, please also read our Terms and Conditions and Responsible Gaming pages.